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Service & Maintenance Agreements

The best way to avoid costly repairs, save money on your utilities, and keep your home comfortable is with regularly scheduled maintenance. Our professional service technicians understand your air conditioning and heating system and can eliminate money-wasting problems. We have developed a customized program that addresses the problems we see most often. The comprehensive service and maintenance agreement we offer is designed to:

  • Reduce the Possibility of an Air Conditioning or Heating Breakdown
  • Reduce Your Utility and Repair Costs
  • Provide Preferential Emergency Service if the Need Ever Arises
  • Maintain or Enhance Your Current Level of Comfort

Peak Performance Service Agreement Program

Standard Plan

Heating & Air Conditioning

$165.00

per year

  • Available on all gas heat and air conditioning systems
  • Annual Seasonal 19 Point Inspection & Cleaning 1
    1 Visit for Heating Inspection
    1 Visit for A/C Inspection
  • Preferential Service 2
  • Labor reduced by $5.00/hour for Emergency Service Calls
  • Discount of 15% on all repair parts**
  • No trip charges (within 30 mile radius of Westfield Office)**

Standard Plan

Heating Only

$99.00

per year

  • Available on all gas heat and air conditioning systems
  • Annual Seasonal 19 Point Inspection & Cleaning 1
    1 Service Call
     
  • Preferential Service 2
  • Labor reduced by $5.00/hour for Emergency Service Calls
  • Discount of 15% on all repair parts**
  • No trip charges (within 30 mile radius of Westfield Office)**

Standard Plan

Air Conditioning Only

$99.00

per year

  • Available on all gas heat and air conditioning systems
  • Annual Seasonal 19 Point Inspection & Cleaning 1
    1 Service Call
     
  • Preferential Service 2
  • Labor reduced by $5.00/hour for Emergency Service Calls
  • Discount of 15% on all repair parts**
  • No trip charges (within 30 mile radius of Westfield Office)**

Premium Plan

Heating & Air Conditioning

$259.00

per year

  • Available on all gas heat and air conditioning systems less than 10 Years Old
  • Annual Seasonal 19 Point Inspection & Cleaning 1
    1 Visit for Heating Inspection
    1 Visit for A/C Inspection
  • Preferential Service 2
  • Free Labor for Emergency Service Calls
  • Free Parts*
  • No Charge for Labor
  • No Charge for Parts*
  • No trip charges

Premium Plan

Heating Only

$165.00

per year

  • Available on all gas heat and air conditioning systems less than 10 Years Old
  • Annual Seasonal 19 Point Inspection & Cleaning 1
    1 Service Call
     
  • Preferential Service 2
  • Free Labor for Emergency Service Calls
  • Free Parts*
  • No Charge for Labor
  • No Charge for Parts*
  • No trip charges

Premium Plan

Air Conditioning Only (oil heat)

$165.00

per year

  • Available on all gas heat and air conditioning systems less than 10 Years Old
  • Annual Seasonal 19 Point Inspection & Cleaning 1
    1 Service Call
     
  • Preferential Service 2
  • Free Labor for Emergency Service Calls
  • Free Parts*
  • No Charge for Labor
  • No Charge for Parts*
  • No trip charges

Even if you’re not on our Service Plan or we didn’t install your equipment, WE CAN STILL HELP! We will Inspect and diagnose the problem and let you know what we would recommend for a solution.




Some air conditioning and heating problems can DOUBLE operating costs without reducing comfort….Did you Know?

  • Up to 80% of all air conditioning and heat pump compressor failures could be eliminated if the problems that lead to the failure were corrected in a timely manner.
  • A Freon (refrigerant) undercharge of only 10% can increase operating costs by almost 20%.
  • Freon should never need to be replaced. If it must be added every year, there is an expensive leak that should be repaired.
  • A dirty evaporator, condenser and blower could increase air conditioning or heat pump electrical usage by 50% or more.
  • Just a 100th of an inch of dirt or film on an evaporator coil can reduce its efficiency of 5%.
  • Un-repaired small problems can lead to very expensive repairs.
  • Depending on the current condition of your equipment, this service may pay for itself several times over in energy savings alone.
  • Annual safety checks can eliminate dangerous problems.

The following are other details and information regarding our service department:

  • We will be happy to service equipment that was not installed by us but only if it is less than 10 years old.
  • We reserve the right to inspect the equipment prior to initiating your service plan.
  • The services covered by this agreement will be scheduled during the company’s regular working hours, 8:00am to 4:00pm, Monday through Friday, except holidays. After hours or weekend scheduling is available for an additional charge.
  • Any repairs required beyond those provided in this agreement will be brought to our attention and will be billed on a time and material basis.
  • Standard Company Labor rates: Regular rate, per hour $104.00; After hours rate, per hour $156.00; Holiday rate, per hour $156.00

1 Includes labor & maintenance materials (lubrication/cleaning). Excluding compressors, heat exchangers and line voltage wiring or component.

2 Means your call gets Priority over others

* This plan is for service to your existing unit. Additional charges will be required if unit needs to be replaced.

** 166 Meadow Street, Westfield MA

Company reserves the right to change prices at anytime.